Withdrawal, Cancellation, and Refund Policy

When you register for a MemoryWorks workshop, one-on-one mentoring, or manuscript consultation, you are reserving one of a limited number of spots available, so please use the registration period to learn about the specifics of each offering and the time commitment involved, and don’t hesitate to reach out if you have questions. This will ensure a good fit and fulfilling experience for all participants!

If you must withdraw from a workshop, mentoring, or consultation due to extenuating circumstances, the following refund policy applies:

  • If you withdraw at least one week prior to the start of the offering you have registered for, a refund of your registration fee minus a 3% processing fee is available.

  • If you withdraw less than one week prior to the start of the workshop, mentoring, or consultation, the registration fee is non-refundable, but credit can be applied toward a future offering within a one year period.

  • If you withdraw once the workshop, mentoring, or consultation has begun, no refund or credit is available, but workshop participants can still access all materials, and consultations may be rescheduled within a one year period.

If an offering is cancelled by MemoryWorks for any reason, a full refund will be issued to all registered participants.

If you complete a workshop, mentoring, or consultation and are dissatisfied with the results, please let me know right away. I appreciate the feedback and will make every effort to address your concerns.

Thank you for helping me to make MemoryWorks a vibrant and supportive online space for next gen writers at all stages of their work.

Financial aid

A limited number of need-based partial scholarships are available for MemoryWorks workshops. If you would like to apply, please email me directly with a brief statement of your financial need.

Terms of Service

The following terms of service apply to use of this website and its services:

  • Q.M. Zhang | MemoryWorks is protected by U.S. copyright laws

  • Links to protected Member Areas assets, like images and videos, may not be shared and such content may not be downloaded

  • Content on this site may not be used for commercial purposes by others

Privacy Policy

Q.M Zhang | MemoryWorks respects your privacy. All personal information collected on this website will be used solely by the proprietor for business purposes and will not be shared outside of this domain.

Please contact me directly with any business-related questions or concerns.

Thank you for your support of Q.M. Zhang | MemoryWorks!